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Coverage Period
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30-day full refund from invoice date 1-year limited warranty for replacements
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Eligible Reasons
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•Faulty/damaged/inoperable items • Missing items • Incorrect size/color/customization • Product-description mismatch
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Non-Eligible Cases
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• Refund requests after 30 days • Change of mind • Modification requests • Inaccurate details/mishandling damage
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Limitations
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Warranty applicable only once per order
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Refund Processing
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PayPal: 3-5 business days Credit Card: Up to 10 business days
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Return Procedure
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“No Need to Return” policy: Submit item photos/details for resolution
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Claim Process
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1. Contact via designated portal 2. Provide issue description + photos 3. Await confirmation
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